Global economic activity demonstrated greater than expected resilience in 2024. The year presented a mixed bag of challenges and opportunities, marked by significant transformation, shaped by global economic uncertainty, geopolitical instability, and shifting financial market dynamics. Despite inflationary pressures, supply chain disruptions, and rising interest rates impacting businesses and consumers, Bank One remained steadfast in its commitment to sustainable growth and long-term value creation.
I am pleased to present my first Bank One Annual Report for 2024. Since assuming office in mid-October, the focus in the beginning weeks was on understanding our franchise by engaging with our people, customers, shareholders, regulators, and ecosystem partners. This has provided me with a profound understanding of the Bank One business model, strategy, operations, and the meaningful impact we have both locally and beyond borders in our pursuit of empowering prosperity.
Integrity
We are truthful, ethical and committed to doing the right thing.
Innovation
We are creative, bold and embrace doing things differently, with our customers in mind.
Courage
We speak up, hold each other to account and challenge each other to constantly improve.
Respect
We value everyone and treat them with respect and fairness.
Trust
We believe in, count and rely on each other to deliver consistently and walk the talk.